The second-hand marketplace Users Share Anger Over Size Updates
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for women's and children's garments but did not contact every member regarding the update.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches comparable marketplaces.
It has advised users to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Changes
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.
Member Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The platform boasts over 100 million users, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods following member complaints.
